Ford Edge Recalled for Backup Camera Malfunction

Owners may need to download a software update to fix the problem

By Keith Barry

Ford issued a recall for the 2021-2022 Ford Edge SUV to fix a software problem with the vehicle’s backup camera. Drivers may see a blurred image, no image, or a “camera not available” error message. Over 78,000 vehicles are affected.

Owners will have the choice of bringing their vehicles to a Ford dealership for a software update, or downloading and installing an over-the-air (OTA) software update that will be sent directly to the vehicle. Both options are free of charge. OTA updates are becoming more common as new vehicles increasingly feature built-in wireless connections. In addition to Ford, Tesla, GM, and Mercedes-Benz have also used over-the-air updates to address product recalls.

In documents provided to the National Highway Traffic Safety Administration, Ford says there have been no crashes or injuries related to this issue.

The Details

Vehicles recalled: Some Ford Edge SUVs manufactured between Aug. 14, 2020, and Feb. 7, 2022.

The problem: A software issue may blur the backup camera image or make the camera image unavailable.

The fix: Ford will issue a software update that can be downloaded at home or at the dealership, free of charge.

How to contact the manufacturer: Ford will contact owners of affected vehicles by mail starting April 25, 2022. Owners may also contact Ford at 866-436-7332.

NHTSA campaign number: 22V151. Ford’s own number for this recall is 22S14.

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.

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