Mercedes-Benz V-Class (2014) | Expert Rating

Summary


The Mercedes-Benz V-Class is a large people carrier that can seat up to eight people, which replaced the Viano model when it first arrived on UK roads in 2014.

There is also a camper version, called the Marco Polo, but only the people carrier range is covered here. There’s also the EQV electric version of the V-Class, which has a separate Expert Rating.

Like many models in this segment (and its predecessor, the Viano), the V-Class is actually based on a commercial van – the Mercedes-Benz Vito – but Carbuyer comments that “Mercedes has transformed it from a humble van to something more akin to a private jet on the inside”, featuring a high-quality interior that Heycar argues “has more in common with a luxury saloon than a van or MPV.”

The cabin is also fitted with plenty of useful on-board tech as standard. That said, Carwow says that the car’s infotainment system does now feel rather dated – the same system that the V-Class launched with in 2014. The car’s age has consequently led many to question its expensive price, as other people carrier options are both newer and cheaper.

While the people carrier’s 2019 facelift didn’t address the infotainment, it did update the car’s engine options. The former engines, described as “noisy” by Parkers, were replaced by more refined versions that are also more economical.

The majority of reviewers agree that the V-Class offers a relaxing driving experience, including Top Gear which says that the people carrier’s “steering is light and accurate”, and “visibility is excellent”, culminating in a “a pleasant, refined and comfortable experience.”

Others, however, find it hard to ignore its van-based origins. “It still feels solid at high speed, but the faster you go the more brittle the chassis feels” Auto Express claims, adding that “the van underpinnings at the rear mean the car sometimes thumps over expansion joints on the motorway.”

As of August 2022, the Mercedes-Benz V-Class holds an Expert Rating of 65%, based on 15 reviews published by the UK motoring media. That’s not a great score, although it’s currently seven points better than the EQV electric model.

V-Class highlights

  • Easy to drive considering its size
  • Stand-out interior quality
  • Spacious cabin that can seat eight
  • Relatively efficient engines
  • Packed with user-friendly tech

V-Class lowlights

  • Undercut by many mainstream rivals
  • Expensive, base price and up
  • Noisy diesel engines
  • Van-like driving dynamics
  • Rather dated infotainment

Key specifications


Body style: Van-based people carrier
Engines:
petrol, diesel
Price:
From £64,075 on-road

Launched: Summer 2014
Last updated: Winter 2019/20
Replacement due: TBA



Reviews, road test and comparisons from across the UK automotive media. Click any of the boxes to view.

Safety rating


Independent crash test and safety ratings from Euro NCAP

Adult protection: 93%
Child protection: 87%
Vulnerable road users: 67%
Safety assist: 85%

The Mercedes-Benz V-Class was crash tested by safety body Euro NCAP back in 2014, achieving some impressive safety scores for occupant protection and safety assistance technology as part of its five-star rating. Please note however that this score, while still valid, is rather outdated, and Euro NCAP has made its assessments harder since then.

Eco rating


Independent economy and emissions ratings from Green NCAP

Model tested: 2.0-litre diesel automatic V 250d

Clean Air Index: 7.2 / 10
Energy Efficiency Index: 1.2 / 10

Testing a diesel version of the people carrier, Green NCAP said that the V-Class is fitted with a number of mechanical features that make the car very effective at mitigating pollutant emissions. That said, it takes plenty of energy to move a vehicle of this weight, and so the V-Class received a low energy efficiency score due to its fuel consumption average of around 35mpg.

The rating above only applies to the 250d model, which is powered by a 2.0-litre diesel engine mated to an automatic gearbox. It does not apply to any other engine/gearbox combination.

Reliability rating

MotorEasy logo 600x167

The Mercedes-Benz V-Class has a lower-than-average reliability score, according to exclusive extended warranty data provided by our partners at MotorEasy.

40% of all reported problems with the V-Class relate to its electrical system, with an average repair bill of more than £450. The other area to look out for is the suspension, which accounts for just under a third of repair claims. The average bill for these was about £400. Engine problems are (unsurprisingly) the most expensive, with a repair cost of around £1,000, but fortunately they appear to be relatively rare.

If you’re looking at a used Mercedes-Benz V-Class, make sure any extended warranty cover you purchase covers all of these potential problem areas.

Awards


Trophies, prizes and awards that the Mercedes-Benz V-Class has received

2019

  • Professional Driver Awards – Car of the Year + Best MPV

2018

  • Professional Driver Awards – Best MPV

2017

  • Professional Driver Awards – Best MPV

2016

  • Business Car Awards – Best MPV

2015

  • iF Awards – iF Product Design Award

2014

  • Red Dot Awards – Red Dot Design Award

Similar cars


If you’re looking at the Mercedes-Benz V-Class, you might also be interested in these alternatives

Citroën Grand C4 SpaceTourer | Citroën SpaceTourer | Ford Galaxy | Ford S-Max | Ford Tourneo Custom | Peugeot Traveller | Toyota Proace Verso | Vauxhall Vivaro Life | Volkswagen Sharan | Volkswagen Caravelle

Buy a new or used Mercedes-Benz V-Class


If you’re looking to buy a Mercedes-Benz V-Class, The Car Expert’s partners can help you find the right car

Carwow logo 600x300

Discover great deals available on both new and used cars. Find out more

Motors 600x300

Search less, live more. We make finding the right car simple. Find out more

The UK’s automotive search engine. All the cars in one place. Find out more

Motorpoint logo 600x300

Lease a new Mercedes-Benz V-Class


If you’re looking to lease a new Mercedes-Benz V-Class, The Car Expert’s partners can help you find a competitive deal

Carparison 600x300

Personal contract hire deals from Carparison Leasing. Find out more

Hippo Leasing 600x300
Moneyshake logo 600x300
LeaseLoco logo 600x300
Ready2Lease logo
Rivervale Leasing logo 2022

Personal contract hire deals from Rivervale Leasing. Find out more

Car subscriptions


If you’re interested in a car subscription, The Car Expert’s partners can help (PS: What’s a car subscription?)

Mycardirect subscriptions – 600x300
Wagonex logo 2022
Elmo logo 2022