Mercedes-Benz V-Class (2014) | Expert Rating


The Mercedes-Benz V-Class is a large people carrier that can seat up to eight people, which replaced the Viano model when it first arrived on UK roads in 2014.

There is also a camper version, called the Marco Polo, but only the people carrier range is covered here. There’s also the EQV electric version of the V-Class, which has a separate Expert Rating.

Like many models in this segment (and its predecessor, the Viano), the V-Class is actually based on a commercial van – the Mercedes-Benz Vito – but Carbuyer comments that “Mercedes has transformed it from a humble van to something more akin to a private jet on the inside”, featuring a high-quality interior that Heycar argues “has more in common with a luxury saloon than a van or MPV.”

The cabin is also fitted with plenty of useful on-board tech as standard. That said, Carwow says that the car’s infotainment system does now feel rather dated – the same system that the V-Class launched with in 2014. The car’s age has consequently led many to question its expensive price, as other people carrier options are both newer and cheaper.

While the people carrier’s 2019 facelift didn’t address the infotainment, it did update the car’s engine options. The former engines, described as “noisy” by Parkers, were replaced by more refined versions that are also more economical.

The majority of reviewers agree that the V-Class offers a relaxing driving experience, including Top Gear which says that the people carrier’s “steering is light and accurate”, and “visibility is excellent”, culminating in a “a pleasant, refined and comfortable experience.”

Others, however, find it hard to ignore its van-based origins. “It still feels solid at high speed, but the faster you go the more brittle the chassis feels” Auto Express claims, adding that “the van underpinnings at the rear mean the car sometimes thumps over expansion joints on the motorway.”

As of August 2022, the Mercedes-Benz V-Class holds an Expert Rating of 65%, based on 15 reviews published by the UK motoring media. That’s not a great score, although it’s currently seven points better than the EQV electric model.

V-Class highlights

  • Easy to drive considering its size
  • Stand-out interior quality
  • Spacious cabin that can seat eight
  • Relatively efficient engines
  • Packed with user-friendly tech

V-Class lowlights

  • Undercut by many mainstream rivals
  • Expensive, base price and up
  • Noisy diesel engines
  • Van-like driving dynamics
  • Rather dated infotainment

Key specifications

Body style: Van-based people carrier
petrol, diesel
From £64,075 on-road

Launched: Summer 2014
Last updated: Winter 2019/20
Replacement due: TBA

Reviews, road test and comparisons from across the UK automotive media. Click any of the boxes to view.

Safety rating

Independent crash test and safety ratings from Euro NCAP

Adult protection: 93%
Child protection: 87%
Vulnerable road users: 67%
Safety assist: 85%

The Mercedes-Benz V-Class was crash tested by safety body Euro NCAP back in 2014, achieving some impressive safety scores for occupant protection and safety assistance technology as part of its five-star rating. Please note however that this score, while still valid, is rather outdated, and Euro NCAP has made its assessments harder since then.

Eco rating

Independent economy and emissions ratings from Green NCAP

Model tested: 2.0-litre diesel automatic V 250d

Clean Air Index: 7.2 / 10
Energy Efficiency Index: 1.2 / 10

Testing a diesel version of the people carrier, Green NCAP said that the V-Class is fitted with a number of mechanical features that make the car very effective at mitigating pollutant emissions. That said, it takes plenty of energy to move a vehicle of this weight, and so the V-Class received a low energy efficiency score due to its fuel consumption average of around 35mpg.

The rating above only applies to the 250d model, which is powered by a 2.0-litre diesel engine mated to an automatic gearbox. It does not apply to any other engine/gearbox combination.

Reliability rating

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The Mercedes-Benz V-Class has a lower-than-average reliability score, according to exclusive extended warranty data provided by our partners at MotorEasy.

40% of all reported problems with the V-Class relate to its electrical system, with an average repair bill of more than £450. The other area to look out for is the suspension, which accounts for just under a third of repair claims. The average bill for these was about £400. Engine problems are (unsurprisingly) the most expensive, with a repair cost of around £1,000, but fortunately they appear to be relatively rare.

If you’re looking at a used Mercedes-Benz V-Class, make sure any extended warranty cover you purchase covers all of these potential problem areas.


Trophies, prizes and awards that the Mercedes-Benz V-Class has received


  • Professional Driver Awards – Car of the Year + Best MPV


  • Professional Driver Awards – Best MPV


  • Professional Driver Awards – Best MPV


  • Business Car Awards – Best MPV


  • iF Awards – iF Product Design Award


  • Red Dot Awards – Red Dot Design Award

Similar cars

If you’re looking at the Mercedes-Benz V-Class, you might also be interested in these alternatives

Citroën Grand C4 SpaceTourer | Citroën SpaceTourer | Ford Galaxy | Ford S-Max | Ford Tourneo Custom | Peugeot Traveller | Toyota Proace Verso | Vauxhall Vivaro Life | Volkswagen Sharan | Volkswagen Caravelle

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